Return Policy
At NNYL Beauty, we are dedicated to ensuring you love our products. If a product doesn’t meet your expectations, you may return it within 30 days of receiving your order, provided it is gently used. Please note that we currently do not offer exchanges, and products purchased on NNYLbeauty.com cannot be returned or exchanged at retail locations that carry NNYL Beauty products.
Return Requirements:
- If returning a set or kit, all items from the original set or kit must be included. Partial returns or empty containers will not be accepted or refunded.
- To initiate a return, please indicate the reason for the return on the front side of your packing slip and send the product(s) back to us.
- Returns can be dropped off at any USPS access point or FedEx location, including local post offices, postal collection boxes, mailboxes, mail carriers, FedEx Offices, FedEx Authorized ShipCenter®, and FedEx World Service Center® locations.
Processing Your Return:
- Once we receive your return, please allow up to 10 business days for processing.
- Refunds will be issued to the original form of payment for the cost of the item(s) plus applicable sales tax.
- eGift card refunds will be processed to a new eGift card, which will be emailed to the original email address on file.
- Please note that shipping and handling charges are non-refundable.
- You will receive a confirmation email once your refund has been processed.