Shipping Policy
At NNYL Beauty, we strive to ensure that your orders are processed and shipped quickly and efficiently. Please review the following details regarding our shipping process:
1. Order Processing Time
- Orders are typically processed within 1-2 business days after purchase.
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Methods & Delivery Times
We offer various shipping options to meet your needs:
- Standard Shipping: Typically delivered within 3-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Overnight Shipping: Delivered within 1 business day. (Orders must be placed before [cut-off time] to qualify for overnight delivery.)
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
3. Shipping Rates
Shipping costs are calculated based on the shipping method selected, the destination, and the total weight of the order. You can view the shipping charges at checkout before completing your purchase.
4. International Shipping
Currently, we only ship within US. We do not offer international shipping at this time.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or by visiting the carrier's website.
6. Shipping Restrictions
- Orders with multiple items may be shipped separately, depending on product availability.
7. Missing or Delayed Shipments
If your order is delayed or if you have not received your shipment within the expected delivery time, please contact our customer service team at info@nnylbeauty.com. We will work with the carrier to resolve the issue as quickly as possible.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately. We will file a claim with the carrier and arrange for a replacement or refund, as applicable.
9. Address Changes
Please double-check your shipping address before placing your order. If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee address changes once the order has been processed.
10. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to our customer service team at Info@nnylbeauty.com.